NJ APP ORDER UPDATE:

ONLY NJ Customers are eligible to have an ESCO if they are on a Low-income program with the utility or in a Government assistance program.

If a NJ customer calls in to cancel due to participating in a Low-income or a Government assistance program, we can retain them as the customers will not be affected. They will still be able to have their assistance program and their ESCO (Energy Service Company).

TRAINING ALERT | RRH-New Account Numbers for PECO.

Summary:

PECO is upgrading its account service and billing system. As a result, all PECO customer's account numbers will change, and to enroll a new customer, they must provide the new 10-digit Energy Choice ID Number.

Effective Date: February 19, 2024.

Where can I find it?

·         All necessary enrollment information can still be located on the bill. Please see the reference below to locate the New 10 Digit Energy Choice ID in the “Shopping Information Box” on page 2 of the bill.

·         Customers receiving both electric and gas distribution services from PECO will have two unique Choice IDs, one for electric and another for gas.

ALERT: PRICING UPDATE FOR NJ

There has been an Error on the pricing sheet for NJ's gas, The Retention and Manager rates are incorrect and will be updated on the pricing sheet / Orion ASAP. In the meantime please use the attached rates until further Notice.