Welcome to The Hub 2.0!

As you may already know, The Hub has undergone a significant transformation aimed at optimizing your user experience!

But we’re not done yet!

We’ll continue to strive in providing you with an enhanced Hub user experience, which means that your feedback is essential to our continuous efforts!

Feel free to send an email to callcenterops@rrhenergy.us with any suggestions and/or ideas that may further enhance your experience and/or productivity.

Teamwork makes the dream work!

(Please verify that you've read this update by leaving a comment below)

Ricky

Attention Call Center Agents:

Kiwi is Discontinuing the 25$ dollar Footlocker gift card from the Kiwi/Ecogold Rewards until further notice. Thank you for your attention.

Assigning Call Notes

From now on all Account Information Updates along with any queries requiring a follow up should be assigned to the Customer Service team in Orion. This is to ensure timely and accurate updates and responses to our customers.

If you have any questions, please contact our quality assurance service team or your manager.