Lower Retention Rate Offer- Spring Green 50 -PA Customers

Promo Code: RET002

A new retention option is now available exclusively for PA customers. This offer allows agents to present a price lower than the customer’s current rate, using promo code RET002.

Key Details

Purpose

• This is a secondary retention tool.

• It should be used only after all standard retention steps have been exhausted.

  
  

Promo Code

• RET002 will be applied to the customer’s account when recontacted.

Usage Guidelines

• Complete all standard retention procedures first.

• Use this offer only when the customer still needs an additional incentive to stay.

  
  

 Agent Expectations

• Follow all compliance and retention protocols.

• Present the offer as a special, limited retention option, not a standard rate.

• Accurately document the interaction, including the use of promo code RET002.