TRAINING ALERT | RRH-New Account Numbers for PECO.

Summary:

PECO is upgrading its account service and billing system. As a result, all PECO customer's account numbers will change, and to enroll a new customer, they must provide the new 10-digit Energy Choice ID Number.

Effective Date: February 19, 2024.

Where can I find it?

·         All necessary enrollment information can still be located on the bill. Please see the reference below to locate the New 10 Digit Energy Choice ID in the “Shopping Information Box” on page 2 of the bill.

·         Customers receiving both electric and gas distribution services from PECO will have two unique Choice IDs, one for electric and another for gas.

ALERT: PRICING UPDATE FOR NJ

There has been an Error on the pricing sheet for NJ's gas, The Retention and Manager rates are incorrect and will be updated on the pricing sheet / Orion ASAP. In the meantime please use the attached rates until further Notice.

TRAINING ALERT Change in the sequence for account numbers

Change in the sequence for account numbers | Conedison (Coned) and Orange & Rockland (O&R)

Effective October 9th, Orange & Rockland and Con Edison will be changing the sequence of their account numbers. As of this date customers will be assigned a 11-digit account number.

Things to know

· Current customer account numbers will be updated automatically by a change request from Conedison and Orange & Rockland. ( Seamless change in the background)

· Old Account numbers can be used for up to 90 days after this date. In the event that customers still have their old LDC format, we will still be able to submit. We should however attempt to new account information.

Note : Customers of both Coned and O&R will receive notices from the utility.

Examples of notices to customers: